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VEHCILE CLAIMS SERVICE PLUS However good your fleet is insured, if there is a crash, it is getting unpleasant. Recovery service, looking for a hotel and garage, cost estimate, replacement vehicle – you or your staff members have to take care of a lot of organisational matters. This takes time and hinders the business workflow substantially. As internationally operating insurance broker and special broker for renowned fleet managers of more than 250 vehicle fleets we know about these problems. That is why we are offering you now with our Vehicle Claims Service PLUS the option of an allround carefree package, relieving you and your staff members to a large extent, decreasing the times absent due to the damage and reducing considerably your repair costs within the cost sharing of the fully comprehensive insurance. • Extensive organisational help in the event of loss • Hardly any times absent in the company • Reduction of the repair costs • Immediate assistance directly at the place of accident JUST GIVE US A CALL With Vehicle Claims Service PLUS simply call our 24 h service number in the event of a loss. That’s all. After giving us the data required for claims settlement, we will take care of the rest – such as picking up your vehicle, providing a replacement vehicle, repair of your vehicle with 6 years of guarantee as well as returning it cleaned outside and inside. For this purpose we cooperate in Germany with at present about 1,500 rental car stations as well as 650 TÜV- and DEKRA certified service centers, able to perform every vehicle repair properly and professionally at short notice.. OPTIMUM SERVICE QUALITY AT FAVOURABLE CONDITIONS Our cooperation service centers are subject to strict quality assurance requirements and are constantly monitored. All over Europe they will contact you not later than 60 minutes after you reported your damage by phone, pick up your car, bring along a replacement vehicle, if required, and they will provide an illustrated cost estimate within 24 hours. The subsequent repair will be performed in accordance with professional regulations and recommendations of the manufacturers of the orginal replacement parts. As compared to the average prices in Germany the hourly rates of the cooperation partners are at least 15 % below the usual medium hourly rate according to DEKRA. The cooperation partners do not charge additions for the replacement parts. The repaired vehicle will be cleaned inside and outside before returning it. For outside cleaning the vehicle will be driven through the vehicle wash line. For inside cleaning the vehicle will be vacuum-cleaned and door sills and dashboard will be wiped with a damp cloth. Complete passing on of all purchasing advantages (e.g. hourly rate, replacement parts) • favourable insurance premiums • significant reduction of the repair costs For all vehicle damage (also glass) All services – at the price of a car wash per month • 24 h breakdown service • Organisation of the onward journey / hotel / information management • Contact to garage/service center within 60 minutes • Free pick-up and delivery service • Illustrated cost estimate within 24 hours (from pick-up of the vehicle) • Free replacement car for the time of the repair • Free vehicle cleaning inside and outside • Certified authorized service centers • 6 years guarantee on the work performed and admission to the manufacturer’s guarantee • Complete relieving from organisational work in the event of a loss • Fewer times absent in the company due to the damage • Reduction of the repair costs • For all vehicle damage (even glass) • Exclusive use of original automobile manufacturers’ replacement parts |
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